Birdie

Customer issue recordings

Agents read a Birdie screen recording with clicks, console logs and network calls to diagnose the issue.

Already on WeMachines? Plugins → Birdie.

  • Diagnose this Birdie recording
  • Give me steps to reproduce the bug in this recording
  • What went wrong in this customer recording?

How it works

Click Connect and log in on Birdie’s own page. By default each person connects their own account, and an agent acts as whoever asked it.

Developer
Birdie
Category
Business & operations
How it connects
Log in with Birdie
Agents can
Read, and change what an admin allows
Website
birdie.so