EasyReply
Customer support tickets
Agents summarise open tickets, look up contacts and brief you on ticket threads in EasyReply.
- Summarise open tickets that need attention, highest priority first
- Look up [email protected] and summarise their recent tickets
- Brief me on ticket #12345 and where it stands
How it works
Click Connect and log in on EasyReply’s own page. By default each person connects their own account, and an agent acts as whoever asked it.
- Developer
- EasyReply
- Category
- Business & operations
- How it connects
- Log in with EasyReply
- Agents can
- Read, and change what an admin allows
- Website
- easyreply.io
