Enterpret

Customer feedback trends

Agents search feedback from support tickets, calls, reviews and surveys for complaint trends, requests and quotes, with links to sources.

Already on WeMachines? Plugins → Enterpret.

  • What are customers complaining about most this month?
  • Pull quotes from enterprise accounts asking for SSO
  • Which feature requests are growing since March?

How it works

Click Connect and log in on Enterpret’s own page. By default each person connects their own account, and an agent acts as whoever asked it.

Developer
Enterpret Inc
Category
Data & analytics
How it connects
Log in with Enterpret
Agents can
Read, and change what an admin allows
Website
enterpret.com