Gainsight Communities

Community health and questions

Agents surface unanswered questions, content gaps and engagement trends, and check moderation queues.

Already on WeMachines? Plugins → Gainsight Communities.

  • How is the community doing compared with last quarter?
  • Group unanswered questions from the last 30 days by category
  • What is in the moderation queue right now?

How it works

Click Connect and log in on Gainsight Communities’s own page. By default each person connects their own account, and an agent acts as whoever asked it.

Developer
gainsight
Category
Business & operations
How it connects
Log in with Gainsight Communities
Agents can
Read, and change what an admin allows
Website
gainsight.com