Gleap
Support tickets and contacts
Agents triage tickets, look up customers, reply or add notes, and edit help centre articles in Gleap.
- Show open high-priority tickets nobody is assigned to
- Summarise the tickets that came in this week
- What was our average first response time last month?
How it works
Click Connect and log in on Gleap’s own page. By default each person connects their own account, and an agent acts as whoever asked it.
- Developer
- Gleap GmbH
- Category
- Business & operations
- How it connects
- Log in with Gleap
- Agents can
- Read, and change what an admin allows
- Website
- gleap.io
