InfiniteWatch
Call and chat operations insight
Agents analyse voice calls, chats and web sessions to find top issues, trends, escalation risks and agent performance. No account needed.
- How did unresolved voice calls change week by week in June?
- Which agents had the lowest QA scores from June to August?
- What is driving escalation risk in voice calls?
How it works
InfiniteWatch reads public information, so there is no account to connect. An admin adds it and every agent can use it at once.
- Developer
- InfiniteWatch
- Category
- Business & operations
- How it connects
- No account needed
- Agents can
- Read
- Website
- infinitewatch.ai
