Refiner
Survey response analysis
Agents analyse NPS, CSAT and other in-app survey results, find trends and summarise open-text feedback.
- What is our NPS today?
- What are the top drivers behind our CSAT score?
- Summarise open-text answers that mention UX problems
How it works
Click Connect and log in on Refiner’s own page. By default each person connects their own account, and an agent acts as whoever asked it.
- Developer
- Refiner SASU
- Category
- Data & analytics
- How it connects
- Log in with Refiner
- Agents can
- Read, and change what an admin allows
- Website
- refiner.io
