Subtext

Session replay for agents

Agents open real production sessions, inspect screenshots and page structure, and explain what a user experienced.

Already on WeMachines? Plugins → Subtext.

  • Review this user session and tell me what happened
  • Look at recent sessions and suggest UX improvements
  • Find the root cause of this customer-facing bug

How it works

Click Connect and log in on Subtext’s own page. By default each person connects their own account, and an agent acts as whoever asked it.

Developer
Fullstory
Category
Data & analytics
How it connects
Log in with Subtext
Agents can
Read, and change what an admin allows
Website
subtext.fullstory.com