Unwrap

Customer feedback themes

Agents search customer feedback themes and examples, filter them, and chart how an issue trends over time.

Already on WeMachines? Plugins → Unwrap.

  • Show the top issues with notifications
  • Get me feedback about shipping delays
  • Plot how login issues trended over the last 90 days

How it works

Click Connect and log in on Unwrap’s own page. By default each person connects their own account, and an agent acts as whoever asked it.

Developer
Painted Cave, Inc. (d/b/a Unwrap.ai)
Category
Data & analytics
How it connects
Log in with Unwrap
Agents can
Read, and change what an admin allows
Website
unwrap.ai